Defense Health Agency

J9 IM/IT R&D IT Support Services

Octo - Defense Health Agency

The Problem:

J9 sought to optimize Information Management/Information Technology (IM/IT) Research and Development outcomes and related patient care. The organization required high-performing IT development and support services to ensure timely distribution of the latest R&D and educational information for Psychological Health and Traumatic Brain Injury (TBI)-related patient care.

The Solution:

Applying Agile techniques, Octo provided specialized technical expertise to support the J9 IM/IT’s CIO in cybersecurity, information systems operations, enclave desktop support, mobile technology services, infrastructure services, and information systems development and modernization.

Key Takeaways
  • Octo established the first Integrated Master Schedule and ATO (HIPAA) for J9 IM/IT, supported with project planning, execution, sustainment, and a secure DoD network environment, facilitating integration of new CoEs.
  • Octo helped design, develop, test and implement 10+ full major website deployment projects a year.
  • We continue to support the operations and security of 27 physical and virtual servers required to support 600+ end users.

The Benefits

Octo Agile software development, project prioritization techniques, and robust program management methods improved information distribution, modernized their system, and reduced operational and computing costs.