Enhanced Web Presence Leading to Cost Reductions and Improved Service for IC Customer

The Problem:

Octo’s Intelligence Community (IC) customer serves a broad array of customers through 100+ top level internet domains with no common structure or brand. The current structure does not meet customer needs and costs to maintain these web presences are not sustainable.

The Solution:

Octo leveraged our Enhanced User Experience (UX) solution. This approach includes a customer-centric methodology for web design, brand management, enterprise search, content management, interactive mapping, brand management, and information discovery.

Key Takeaways

Intelligence Community (IC) customer serves broad array of customers through 100+ top level internet domains with no common structure or brand
Current structure didn’t meet customer needs
Octo delivered Enhanced User Experience (UX) solution, including a customer-centric methodology for web design, brand management, enterprise search, content management, interactive mapping, brand management, and information discovery
Improvements resulted in significant cost reductions, enhanced service delivery, and increased collaboration across the IC

The Benefits

The design, development, and delivery of the new web presence resulted in significant cost reductions, enhanced service delivery, and increased collaboration across the IC.

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About Octo

Octo, an IBM company, is a technology firm dedicated to solving the Federal Government’s most complex challenges, enabling agencies to jump the technology curve. We modernize and innovate by providing Artificial Intelligence, DevSecOps, Cloud and Infrastructure, Data Management and Analytics, Cybersecurity, and Low-Code No-Code.

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